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Customer Service Print E-mail
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Compare Dish Network to DIRECTV to Cable Television in
Customer Service

Respondents rate their cable/satellite company on timely resolution of problems, ease of contact, and knowledge and courtesy of representative.

OneImagestar being lowest, fiveImagestars being the hightest in satisfaction.

*Ratings Information attained from J.D. Power Consumer Center
Click here for more information on how this survey was performed. and the ratings guide

Dish Network star004.jpgDish Network has an extensive help section online including downloadable manuals. The Tech Portal will assist you in a step-by-step troubleshooting process to resolve your technical difficulties. Tune into Tech Forum channel 101 (live broadcast) for the the latest DISH Network news, products and innovations! Other available help includes software downloads. To reach the help center click here.
DirecTVstar004.jpgDirecTV's customer support includes an extensive online section complete with tutorials, FAQs and demos. You can download product manuals and brochures. Or post questions that you cannot find answers for in their technical support forums. for more information click here.
Adelphiastar002.jpgClick here for online customer service
*Service may vary according to location.
Bright House star003.jpg

Bright House has an online Customer Service Statement. Listed Address and Phone number.
Click here to contact their customer service department

Cable One star004.jpgCable One has a Webite dedicated for help and troubleshooting, you can find it here. *Service may vary according to location. Other information is available here
Cablevisionstar003.jpg

click here for Cablevision's Customer Service Profile *Service may vary according to location

Charter Communications star002.jpg

To visit Charter Communications's customer services area click here.The Charter online services include Chat. *Service may vary according to location

Comcaststar002.jpgFor General Customer service click here For local service information click here. *Service may vary according to location
COXstar004.jpg

Cox customer service includes an online virtual customer service representative For more informaiton click here. *Service may vary according to location

Insight Communications star002.jpg*Service may vary according to location. For general customer service information click here
Mediacomstar002.jpgTo visit MediaCom's online help center click here. *Service may vary according to location
RCNstar002.jpgTo visit RCN's online help center click here. *Service may vary according to location
Time Warner Cable star003.jpg

Time Warner's online help center includes "Answers on Demand", an On Demand channel offering free video tutorials. For more information click here.


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